Comments
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To change the 'monitor only' mode to 'Detect and Prevent', I would need to add or modify the rules, which I cannot do. I have submitted a case to the technical support team. They seem to be having some difficulty fixing the issue themselves since it's been over three weeks now and we haven't made any progress. Thank you…
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The first screenshot I provided is the error message that I get when I try to add or modify rules.
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Is it possible that those options are not available because our clients only have the Business Basic of Office 365? Just wondering.
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I assumed it could be something to do with app authorizations, but everything is in order. The security tools both seem to be running, as is shown below.
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Is this the proper method to create user groups in CSC? According to the article, this is what I should be seeing when I log in to captureclient.sonicwall.com: But what I see is what is shown in the screenshots I posted above. How do I access this page?
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Thank you for your reply. I'll see if that works.
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Here are a couple of screenshots. This is what my dashboard should look like (taken from SonicWall University): And here: And here's what I have: What I don't have specifically is this: The tenants seem to be grouped under a user of some sort. I wonder if I have to create user or tenant groups in order to view to have to…